Terms of service

Terms of Service

These Terms of Service ("Terms") govern your use of the website https://www.edward-lawson.com/ (the "Website") and any products, features, or services made available through the Website.

The Website is operated under the brand Edward Lawson by the business identified below.

By accessing or using our Website, browsing our products, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree with these Terms, please do not use the Website or place an order.

Our store is operated from Germany and is currently focused on serving customers located in the United States.

BUSINESS INFORMATION

Legal business name:
Sylvia Becker

Brand name:
Edward Lawson

Business address:
Bischofsheimer Weg 101A
63075 Offenbach am Main
Germany

Support email:
support@edward-lawson.com

Customer support phone:
+49 178 7933337

Customer support hours:
Monday–Friday, 9:00 AM – 5:00 PM (GMT-4)

Website:
https://www.edward-lawson.com/

Additional information about the business operating this Website is available in our Legal Notice.

Our Website is powered by Shopify, which provides the e-commerce platform that enables us to offer and sell our products and services.

SECTION 1 – ONLINE STORE TERMS

By using this Website or placing an order, you confirm that you are legally capable of entering into a binding contract in your jurisdiction.

If you are under the legal age required to enter into a contract in your jurisdiction, you may only use the Website with the involvement and permission of a parent or legal guardian.

You may not use our Website, products, or services for any unlawful, fraudulent, or unauthorized purpose.

You must comply with all applicable laws and regulations when using the Website.

You must not transmit viruses, malware, malicious code, or any other technology designed to damage, interfere with, or gain unauthorized access to the Website or related systems.

A violation of these Terms may result in restriction or termination of your access to the Website.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service, restrict access, or cancel an order where reasonably necessary and permitted by applicable law.

This may include situations involving suspected fraud, unauthorized payment activity, abuse of the Website, violation of these Terms, shipping restrictions, product unavailability, or incorrect customer information.

You may not reproduce, duplicate, copy, sell, resell, distribute, or commercially exploit any portion of the Website or its content without prior written permission from us or the applicable rights holder.

Headings used in these Terms are provided for convenience and do not affect their interpretation.

SECTION 3 – INFORMATION ACCURACY

We aim to ensure that information provided on the Website is accurate and current.

However, information may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, specifications, pricing, availability, promotions, shipping, or other matters.

We may correct errors or update information when reasonably necessary.

If an error materially affects an order you have already placed, we will contact you where appropriate and provide any remedies required under applicable law.

SECTION 4 – PRODUCTS AND AVAILABILITY

Certain products may be available exclusively through our online store and may be offered in limited quantities.

We aim to display product descriptions, specifications, images, measurements, colors, and other product details as accurately as reasonably possible.

However, the actual appearance or color of a product may vary slightly depending on your device, display settings, lighting conditions, photography, or manufacturing variations.

All products are subject to availability.

We reserve the right to:

limit product quantities;
restrict sales where reasonably necessary;
discontinue products;
update product information;
change product availability; or
correct product descriptions or specifications.

We do not guarantee that every product will always be available.

SECTION 5 – PRICING

Prices are displayed in the currency shown on the Website.

For customers shopping in the United States, prices are generally displayed in U.S. dollars (USD).

Product prices may change from time to time.

Price changes will not affect orders that we have already accepted, except where permitted or required by applicable law.

Before completing your order, you will have the opportunity to review the total amount payable, including applicable taxes or other charges disclosed during checkout.

Edward Lawson offers free standard shipping on orders within the United States, with no minimum purchase required.

Applicable sales taxes may be calculated and collected where required by law.

SECTION 6 – ORDERS AND CONTRACT FORMATION

When you place an order, you are submitting an offer to purchase the selected products subject to these Terms.

After submitting your order, you will normally receive an electronic order confirmation acknowledging that we have received your order.

Receiving an order confirmation does not necessarily mean that your order has been finally accepted, processed, or shipped.

We may refuse or cancel an order before fulfillment for legitimate reasons, including:

product unavailability;
incorrect pricing or product information;
payment failure;
suspected fraud or unauthorized payment activity;
shipping restrictions;
incorrect or incomplete delivery information;
unusually large or suspicious order quantities; or
circumstances that make fulfillment reasonably impossible.

If payment has already been collected for an order that we cancel, the applicable amount will be refunded to the original payment method.

We may contact you using the information supplied during checkout if additional information is required to process your order.

SECTION 7 – PAYMENT

We accept the payment methods displayed during checkout.

You agree to provide accurate, current, and complete billing and payment information.

Payment must be successfully authorized before an order can be processed.

By providing payment information, you confirm that you are authorized to use the selected payment method.

Certain payment services may be provided by third-party payment processors and may be subject to their own terms and privacy practices.

For additional information, please review our Payment Methods page.

SECTION 8 – SHIPPING AND DELIVERY

Edward Lawson currently ships exclusively within the United States of America.

We offer free standard shipping on all U.S. orders, with no minimum purchase required.

Our standard shipping timeframe is:

Order processing: 1–2 business days
Standard shipping: 3–5 business days
Total estimated delivery timeframe: 4–7 business days

Business days are Monday through Friday and do not include weekends or public holidays.

Delivery dates and delivery timeframes are estimates unless expressly stated otherwise.

Shipping or delivery may occasionally be affected by circumstances outside our reasonable control, including carrier delays, severe weather, transportation disruptions, public holidays, high seasonal shipping volumes, or other comparable events.

If we are unable to ship or deliver your order within a timeframe that requires additional customer notification or consent under applicable law, we will provide the appropriate information and options.

Please review our Shipping Policy before placing an order.

SECTION 9 – RETURNS AND REFUNDS

Eligible products may be returned within 30 days of delivery, subject to the eligibility requirements and conditions described in our Return and Refund Policy.

For standard returns due to fit, size selection, change of mind, or personal preference, the customer is responsible for the direct cost of return shipping.

We do not charge restocking or return processing fees for eligible returns.

If an item arrives damaged, defective, incorrect, or materially different from what was ordered, Edward Lawson will cover reasonable return shipping costs where a return is required.

Once an eligible returned item has been received and inspected, an approved refund will be processed within 10 business days.

Approved refunds are issued to the original payment method.

Your bank, credit card company, or payment provider may require additional time to post the funds after the refund has been issued.

Rules regarding exchanges, cancellations, damaged products, incorrect items, and non-returnable products are explained in our Return and Refund Policy.

Please review our Return and Refund Policy before placing an order.

Nothing in this section limits any rights or remedies that cannot legally be excluded or restricted under applicable law.

SECTION 10 – CUSTOMER RESPONSIBILITIES

You are responsible for providing accurate and complete information when placing an order, including your:

full name;
shipping address;
billing information;
email address;
telephone number where requested; and
any other information reasonably necessary to fulfill your order.

We are not responsible for delays or failed deliveries caused by inaccurate or incomplete information provided by the customer, except where responsibility cannot legally be excluded.

If you notice an error in your order information, please contact us as soon as possible at support@edward-lawson.com.

SECTION 11 – THIRD-PARTY TOOLS AND SERVICES

We may provide access to tools, software, payment services, applications, integrations, or other services supplied by third parties.

Some third-party services may be subject to separate terms of service and privacy policies.

We do not control every aspect of third-party services and cannot guarantee their continued availability.

Your use of third-party services may therefore also be governed by the applicable third party's own terms and policies.

Nothing in this section excludes responsibility where such responsibility cannot legally be excluded.

SECTION 12 – THIRD-PARTY LINKS

The Website may contain links to third-party websites, platforms, or services.

These third-party websites are not controlled by us and may have their own terms, policies, and privacy practices.

We are not responsible for third-party websites or services except where responsibility cannot legally be excluded.

You should review the applicable terms and policies before using third-party websites or services.

SECTION 13 – PERSONAL INFORMATION AND PRIVACY

Personal information submitted through the Website is processed in accordance with our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, retain, and otherwise process personal information.

Please review our Privacy Policy for additional information regarding your personal data and privacy rights.

SECTION 14 – INTELLECTUAL PROPERTY

Unless otherwise stated, the Website and its contents, including text, graphics, branding, logos, photographs, images, product presentation, design elements, software, and other materials, are owned by or licensed to Edward Lawson or the applicable rights holder.

These materials may be protected by copyright, trademark, and other intellectual property laws.

You may use the Website for personal and non-commercial purposes.

You may not reproduce, modify, distribute, publish, sell, commercially exploit, or otherwise use protected Website content without prior permission from us or the applicable rights holder.

SECTION 15 – USER CONTENT AND SUBMISSIONS

If the Website allows you to submit product reviews, comments, photographs, feedback, suggestions, or other content, you remain responsible for the content you submit.

You must not submit content that:

violates applicable law;
infringes intellectual property rights;
infringes privacy or other rights;
contains malicious code;
is fraudulent or misleading; or
contains unlawful, abusive, defamatory, or otherwise prohibited material.

Where permitted by the functionality through which you submit content, you grant us the rights reasonably necessary to display, reproduce, moderate, and use that content in connection with operating and promoting our Website and services.

We may remove user content where reasonably necessary to comply with applicable law, enforce these Terms, or protect our Website and customers.

SECTION 16 – PROHIBITED ACTIVITIES

You may not use the Website:

for unlawful or fraudulent purposes;
to violate applicable laws or regulations;
to infringe intellectual property, privacy, or other rights;
to submit false or misleading information;
to distribute malware, viruses, or harmful code;
to attempt unauthorized access to accounts, servers, networks, or systems;
to interfere with Website security or functionality;
to scrape, harvest, or collect personal information unlawfully;
to impersonate another person or entity; or
to engage in abusive, deceptive, or harmful conduct.

We may restrict or terminate access where reasonably necessary in response to prohibited activity.

SECTION 17 – ERRORS, OMISSIONS, AND CORRECTIONS

The Website may occasionally contain errors, inaccuracies, or omissions relating to pricing, descriptions, promotions, product availability, shipping, or other information.

We reserve the right to correct such information and update the Website where reasonably necessary.

If an error affects an order already placed, we will handle the matter in accordance with applicable law.

SECTION 18 – WEBSITE AVAILABILITY

We aim to keep the Website available and functioning properly.

However, we do not guarantee that access to the Website will always be uninterrupted, secure, or error-free.

The Website may occasionally be unavailable because of maintenance, technical problems, third-party outages, security issues, or circumstances outside our reasonable control.

Nothing in this section excludes rights or remedies that cannot legally be excluded.

SECTION 19 – LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, we will not be liable for indirect, incidental, special, or consequential losses arising from the use of our Website or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

In particular, nothing in these Terms excludes or limits liability for:

intentional misconduct;
gross negligence;
injury to life, body, or health;
fraud;
liability arising under mandatory product liability laws; or
any other liability that cannot legally be excluded or restricted.

Nothing in these Terms limits any mandatory consumer protection rights available to you under applicable law.

SECTION 20 – EVENTS OUTSIDE OUR REASONABLE CONTROL

We will not be responsible for delays or failures caused by events outside our reasonable control.

Such events may include severe weather, natural disasters, transportation disruptions, carrier delays, customs delays, strikes, governmental actions, telecommunications failures, technical outages, or comparable circumstances.

This section does not affect any rights or remedies that cannot legally be excluded.

SECTION 21 – TERMINATION

These Terms remain effective while you use the Website.

We may restrict or terminate your access to the Website if you materially violate these Terms or engage in unlawful, fraudulent, abusive, or harmful activity.

Any rights, liabilities, or obligations that by their nature should survive termination will remain effective after termination.

SECTION 22 – SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The remaining provisions will continue in full force and effect.

SECTION 23 – ENTIRE AGREEMENT

These Terms, together with our:

Return and Refund Policy;
Shipping Policy;
Privacy Policy;
Legal Notice;
Payment Methods information; and
any additional terms expressly presented during checkout,

constitute the applicable agreement governing your use of the Website and purchases made through our store.

These Terms supersede prior discussions or agreements relating to the same subject matter, except where otherwise agreed in writing.

SECTION 24 – GOVERNING LAW

These Terms and contracts concluded through the Website are governed by the laws of the Federal Republic of Germany, without regard to conflict-of-law principles.

This choice of law does not deprive consumers of mandatory protections that may apply to them under the laws of their jurisdiction where such protections cannot legally be waived or excluded.

Any dispute will be subject to the jurisdiction of the competent courts determined under applicable law.

SECTION 25 – CHANGES TO THESE TERMS

We may update or modify these Terms from time to time to reflect changes to our Website, products, services, business practices, or legal requirements.

The current version of these Terms will be made available on this page.

For purchases, the version of the Terms applicable at the time the relevant order was placed will generally govern that order.

Material changes will apply prospectively unless otherwise required by law.