Shipping policy

Shipping Policy

At Edward Lawson, we aim to make shipping clear, reliable, and straightforward.

This Shipping Policy explains how order processing, shipping, tracking, and delivery work for orders placed through https://www.edward-lawson.com/.

SHIPPING COSTS

We offer free standard shipping on all orders within the United States of America.

There is no minimum order value required to qualify for free standard shipping.

We do not charge additional shipping or handling fees after checkout.

Any applicable taxes or other charges, where required, will be displayed during checkout before you complete your purchase.

SHIPPING DESTINATIONS

We currently ship exclusively within the United States of America.

Orders are shipped to the delivery address provided by the customer during checkout.

At this time, we do not offer shipping to countries outside the United States through our Website.

ORDER PROCESSING TIME

Orders are typically processed and prepared for shipment within:

1–2 business days

Processing time refers to the time required to verify, prepare, pack, and hand your order over for shipment.

Processing time does not include the transit time after the order has been shipped.

Orders are generally processed Monday through Friday, excluding weekends and applicable public holidays.

Orders placed on weekends or public holidays will begin processing on the next applicable business day.

ESTIMATED DELIVERY TIME

Once your order has been processed and shipped, standard delivery typically takes:

3–5 business days

Our estimated total delivery timeframe is therefore:

4–7 business days

This includes:

Order processing: 1–2 business days
Standard shipping: 3–5 business days
Total estimated timeframe: 4–7 business days

Business days are Monday through Friday and do not include weekends or public holidays.

Delivery times are estimates and may occasionally vary because of circumstances outside our reasonable control, including carrier disruptions, severe weather, transportation delays, high seasonal shipping volumes, or other unexpected events.

ORDER CONFIRMATION

After placing your order, you will receive an order confirmation at the email address provided during checkout.

The confirmation acknowledges that we have received your order.

Once your order has been processed and dispatched, you will receive a shipping confirmation when available.

TRACKING YOUR ORDER

Once your order has been shipped, you will receive an email containing available tracking information.

You can use the tracking information to monitor the progress of your shipment.

Please allow some time after receiving your shipping confirmation for the carrier's tracking system to update.

If your tracking information does not update for an extended period or you have questions about your shipment, please contact us at:

support@edward-lawson.com

Please include your order number so that we can assist you efficiently.

MULTIPLE SHIPMENTS

In some cases, products within the same order may be fulfilled from different locations.

As a result, your order may occasionally arrive in more than one package.

If this occurs, you may receive separate tracking information for each shipment.

You will not be charged additional shipping fees because an order is divided into multiple shipments.

SHIPPING ADDRESS

Please make sure that your shipping information is complete and accurate before placing your order.

Customers are responsible for checking information including:

recipient name;
street address;
apartment or unit number, where applicable;
city;
state;
ZIP code; and
contact information.

If you notice an error after placing your order, please contact us as soon as possible at support@edward-lawson.com.

We will make reasonable efforts to update your shipping information before the order is shipped, but we cannot guarantee that changes can be made once an order has entered processing or fulfillment.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer, except where responsibility cannot legally be excluded.

SHIPPING DELAYS

While we aim to meet the delivery timeframes stated above, occasional delays may occur because of circumstances outside our reasonable control.

These may include:

carrier disruptions;
severe weather;
transportation delays;
public holidays;
unusually high shipping volumes; or
other unexpected logistical events.

If we become aware of a significant delay affecting your order, we will make reasonable efforts to keep you informed.

If your order is significantly delayed, please contact us at support@edward-lawson.com with your order number.

Where applicable law requires additional notice, cancellation options, or a refund because of a shipping delay, we will provide the appropriate remedy.

LOST PACKAGES

If your tracking information indicates that your package may have been lost in transit, please contact us at:

support@edward-lawson.com

Please provide your order number and any relevant tracking information.

We may investigate the shipment with the carrier or fulfillment provider before determining the appropriate resolution.

If a shipment is confirmed as lost, we will provide an appropriate replacement or refund in accordance with applicable law and our policies.

PACKAGES MARKED AS DELIVERED

If tracking shows that your order was delivered but you cannot locate the package, please:

verify the shipping address on your order;
check around the delivery location;
check with household members or neighbors where appropriate; and
review any delivery information provided by the carrier.

If you are still unable to locate the package, please contact us at support@edward-lawson.com.

We will review the available delivery information and assist you where reasonably possible.

CUSTOMS, DUTIES, AND IMPORT FEES

Edward Lawson currently sells and ships orders to customers within the United States.

We do not charge additional shipping or handling fees after checkout.

If any applicable taxes, duties, or other government-imposed charges must be collected by us, they will be displayed where applicable during checkout.